Return & Refund Policy
Overview
Due to the nature of digital products, all sales at Woodora Cut are considered final.
We do not accept returns, exchanges, or cancellations once the files have been downloaded.
Refund Eligibility
Refunds may be granted under the following conditions:
- You did not receive your file after purchase
- The file is corrupted or cannot be opened
- You were charged more than once for the same order
In these cases, please contact us within 7 days of purchase.
Non-Refundable Situations
We do not offer refunds for:
- Change of mind
- Accidental purchases
- Lack of knowledge on how to use the file
- Incompatibility with your software, machine, or workflow
- Failure to read the product description
Support Commitment
We are happy to assist you with:
- File access issues
- Basic usage guidance
- Clarification of file formats
Please contact:
Chargeback Prevention Policy
To ensure fair use and prevent misuse:
- All downloads and transactions are logged and recorded
- Unauthorized chargebacks will be disputed with proof of file access and delivery
- Customers are encouraged to contact us first for resolution before initiating any dispute
We are committed to resolving issues quickly and professionally.
Policy Agreement
By purchasing from Woodora Cut, you acknowledge that:
- You are buying a digital product
- You understand no physical item will be shipped
- You agree to the terms outlined in this policy